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Delete Your Account

Applies to InsuraCentral accounts on the web, iOS, and Android.

What deletion means

Deleting your account deactivates it immediately — you are signed out everywhere and can no longer access the platform. Your data is retained for 180 days (during the first 30 days you may contact support to reactivate), after which your account and associated personal data are permanently and irreversibly deleted.

Option 1 — Delete from the app or web (fastest)

  1. Sign in to InsuraCentral (iOS app, Android app, or app.insuracentral.com).
  2. Open Settings, then the Account tab.
  3. Scroll to the Danger Zone section at the bottom.
  4. Tap Delete Account and follow the confirmation steps (you'll type DELETE to confirm).

Your account is deactivated the moment you confirm — no waiting on support.

Option 2 — Can't sign in? Request deletion by email

Email support@insuracentral.com from the email address on your account with the subject “Account Deletion Request.” We verify that the request comes from the account's own email address before acting on it — requests about someone else's account are not processed. Verified requests are handled within 7 days and follow the same 180-day deletion schedule above.

What is deleted, and when

  • Immediately: your account is deactivated and all sessions are signed out. Active subscriptions should be cancelled before deletion, or our team will contact you to resolve billing first.
  • Days 1–30: you may contact support to reactivate the account.
  • Day 180: your account, profile, and associated personal data are permanently deleted and cannot be recovered.
  • Retained where required: limited records we are legally required to keep (for example, communication consent records under telemarketing regulations and transaction records for tax purposes) are retained only as required by law and are no longer linked to an active account.

Questions

See our Privacy Policy for full details on data handling, or contact support@insuracentral.com.